Laboratory Services

The Griffin Hospital Laboratory is committed to accuracy and efficiency in providing test results for its patients. Lab services are provided for hematology, clinical chemistry, urinalysis, therapeutic drug monitoring, bacteriology, mycobacteriology, mycology, parasitology, transfusion medicine, blood bank, diagnostic serology, syphilis serology, surgical pathology, autopsy pathology and cytopathology.

• The Griffin Advantage

  The Griffin Hospital Laboratory provides comprehensive, high-quality laboratory services to the communities, physicians and patients it serves. We believe that each patient should be treated as an individual whose laboratory testing forms an integral part of his or her total medical care. By providing state-of-the art testing, integrated medical records, consultation, and outstanding customer service, Griffin contributes to the quality, access, continuity, and cost-effectiveness of patient care.

• Accreditation

  The Laboratory is accredited by the College of American Pathologists.

• Rapid Access to All Patient Test Results

  Through the new Patient Care Inquiry (PCI) system your physician can access all test results performed by the Griffin Hospital Laboratory regardless of whether the patient was seen as an inpatient, in the emergency room or in your office. We recommend Lab Tests Online, a helpful resource that explains some of the terminology used on patient pathology and lab reports.

• Same Day Reporting for Routine Test Orders

  Results for chemistry profiles, blood counts and other routine testing will be provided on a same day basis for specimens collected in the morning and by the next morning for specimens collected in the afternoon. Reports will be provided by the PCI system, automated fax or rapid courier delivery-the choice is your physicians.

• Three-Hour Stat Test Results-Guaranteed

  Office stat orders will be given the highest priority with test results to you within three hours of receipt of the order-at no additional charge. Every effort will be made to provide faster stat turnaround time when requested.

• Griffin Hospital Laboratory Dedicated Specimen Transport

  The Griffin Hospital Laboratory has dedicated couriers to provide prompt courier services to meet your practice needs. Specimen pickup times will be arranged to coordinate with your office hours and test result requirements. Stat and evening pickup is also available.

• Surgical Pathology and Cytology Specimens

  Griffin Pathology Consultants are a group of highly trained pathologists whose expertise includes the full range of surgical pathology and cytology sub-specialties including cervical-vaginal cytology, oral pathology and podiatric pathology.

• Patients With Special Needs

  Patients who cannot afford laboratory procedures or tests can be referred to a financial adviser to determine their needs by calling 203-732-7375. A representative will be assigned to help. Patients can call for an appointment with the financial adviser the day of their physician’s office visit or prior to the office visit.

• Customer Service

  The Griffin Hospital Laboratory takes a proactive and comprehensive approach to meeting your service needs. By telephone Griffin Hospital’s customer service department provides courteous, professional telephone communication for all your laboratory needs. In addition to providing rapid test results, our staff will answer questions about specimen requirements, test orders and status and report requests, and assist you with courier service requirements.

  Even in the best systems, problems and challenges arise-or you may simply need a new or different service. Your Griffin Hospital Laboratory Representative, Laboratory Manager and our Laboratory Director are available to assist you at any time.

• Cost Competitive Fees/Convenient Billing Options

  Griffin Hospital offers a cost-competitive fee schedule with convenient billing options. Medicare/Medicaid, HMO’s third-party payers and patients will be billed with your provision of appropriate billing information.